Last updated: August 9, 2026
This Privacy Policy explains how Palmers Insurance Group LLC (“we”, “us”, “our”) collects, uses, and protects information you provide through this website. We are an independent, licensed insurance agency. Please read this policy alongside our Terms of Service.
Information we collect
We collect information you give us directly when you fill out a form, call us, or email us. This includes:
- Your name
- Your telephone number, including your mobile number
- Your email address
- Your ZIP code
- Details you choose to share about your Medicare situation, such as whether you are turning 65 or reviewing existing coverage
- Your communication preferences and any consent you give us
We also automatically collect limited technical information when you visit: your IP address, browser type and version, the pages you view, and the date and time of your visit. When you submit a form we record your IP address, browser information, and a timestamp together with the exact consent wording shown to you. We keep this as a record of the permission you gave us.
We do not knowingly collect information from anyone under 18, and this site is not directed to children.
How we use your information
- To respond to your questions about Medicare coverage
- To help you compare and enroll in plans we represent
- To schedule and confirm appointments with a licensed agent
- To send you appointment reminders and service messages, if you asked us to
- To send you plan review reminders and Annual Enrollment Period notices, if you asked us to
- To meet our recordkeeping obligations under federal and state insurance rules
- To maintain and secure this website
Text messaging and your mobile information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging is always optional. You will receive a response from us whether or not you consent to texts, and consent to receive text messages is never a condition of buying anything.
We ask for text message consent in two separate places on our forms, and both are unchecked until you check them:
- Service messages. Replies about your inquiry, documents we need, and appointment reminders.
- Marketing messages. Annual Enrollment Period reminders, yearly plan review notices, and occasional offers.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. You can also call us at (502) 821-2089 TTY 711 or email tiresepalmer22@gmail.com to be removed.
When you opt out, we stop sending messages of that type. We keep a record that you opted out, and the date you did, so that we can honor your request and demonstrate that we honored it. That record is retained for as long as our insurance recordkeeping obligations require and is not used to contact you.
How we share information
We do not sell your personal information. We do not share your information with other insurance agencies or lead buyers.
We share information only in these situations:
- With insurance carriers, when you ask us to submit an application or request a quote on your behalf.
- With service providers who operate our website, email, phone, and scheduling systems, and only so they can perform those services for us.
- When the law requires it, including in response to lawful requests from regulators such as the Centers for Medicare & Medicaid Services or a state department of insurance.
As stated above, text messaging originator opt-in data and consent are excluded from all sharing. That information is never shared with any third party.
Cookies
This site uses a small number of cookies to keep it working properly and to understand which pages people find useful. You can block or delete cookies in your browser settings. Blocking them may stop parts of the site from working.
How long we keep information
Insurance regulations require agencies to retain records of client communications and enrollments for a number of years. We keep your information for as long as those obligations require, and then we delete it. Consent records are kept for the same period so that we can show what you agreed to and when.
Security
This website is served over an encrypted HTTPS connection. We restrict access to your information to people who need it to help you. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
- Ask us what information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete your information, where we are not required to keep it
- Withdraw your consent to calls, texts, or email at any time
- Ask to be placed on our internal do-not-call list
To make any of these requests, call (502) 821-2089 TTY 711 or email tiresepalmer22@gmail.com. We will respond within 30 days.
Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes will be described here.
Contact us
Palmers Insurance Group LLC
Phone: (502) 821-2089 TTY 711
Email: tiresepalmer22@gmail.com